Hans J.'s review of Banana Hobby

Banana Hobby

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Complaint Posted 9/2/2011
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Review 9/2/2011
DO NOT BUY ANYTHING FROM BANANAHOBBY.

I purchased a RTF jet, F22 with retracts from banananhobby. The jet came but the transmitter/receiver did not work. I got an RMA after some "negotiations" with them and sent it back to them. They sent back the same transmitter/receiver with a "No trouble found" indication. It still did not work. I am positive that I was following the binding instructions properly - I watched their Youtube video that explained the process and followed what they explained. I bought a Spektrum DX6i transmitter/receiver and discarded the junk that came with the jet.

The jet worked for a little while. I had some hard landings that bent the landing gear (my fault), though the landing gear was plastic and aluminum and not very durable. The 3rd time I took the jet to fly, the ESC failed mid flight and almost burned the jet up - luckily the positive lead from the battery unsoldered itself from the ESC during the thermal event. Requested a new ESC and they said I would have to pay for it. So, I bought an E-flite ESC for $85 and once again discarded the junk (burned) ESC that came with the jet. I was able to retrofit the new ESC into the plane with a little coercing.

I ordered replacement landing gear from bananahobby for the damaged landing gear. They indicated that it was backordered for 6 weeks. After 8 weeks I get another e-mail that it will be another 4 weeks. So, now I will have to find and retrofit new landing gear for the jet. I've had the jet for the entire year and have only been able to fly it 3 times.

In my opinion, their stuff is junk. I've been to the local hobby shop that only sells more reputable brands and they have also indicated that they have heard that bananahobby sells junk from other patrons. I did not do much research on them before purchasing and I wish that I had. I was drawn by the cool jet designs that they offered. The airframe is made of very brittle styrofoam, not the durable "Z-foam" that is desirable. I have a hobbyzone SuperCub that has given me no problems whatsoever and is very durable.

I've put $250 additional into a "RTF" jet from Bananahobby that cost $239 initially. Not very RTF in my opinion. I will have to retrofit landing gear as well since I can't even buy replacements from them.
 
 
 
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Additional Business Information
Hours   Monday thru Friday 9:00 a.m. to 6:00 p.m. Internet based. Phone   (626) 373-2288 Address   15751 Tapia Street
Irwindale, CA 91706
Website   http://www.BananaHobby.com Email   bhlccsr16@bananahobby.com
Contact   Nancy P. Other  
 
 
 
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