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Terrible customer service
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The store in Arden, NC managed by Mary has the worst customer service of any store I ever had the mispleasure of dealing with. If you buy from them you'd better love the product because you're stuck with it. Mary does everything in her power to give you run around and put you off until finally the deadline has passed when they can do an exchange or refund. And you get no apologies. I will NEVER buy from this store or any other because I think the general attitude goes even higher in this company than individual store managers. This seems to be their culture.
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