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Review 10/14/2009
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Bought a D-link switch on 9/29/2009 from dell, 10/1/2009 it arrived, 10/2/2009 it stopped working. D-Link advertises 24/7 support on this product on the box and in the enclosed flyer. I work long nights graveyard so I also live those hours on my weekend so this is great. I called them up, the technician told me that I had to call another number for support on that product which was open only during the daytime, not 24/7 as advertised. Sent e-mail on 10/12/2009 will all pertinent information including receipts, E-mailed Dell on 10/13/2009, filed BBB complaint on 10/14/2009. I've wasted more hours than this product is worth and would suggest you avoid this company and it's products. Also own a D-Link DGL-4500 router which I replaced with a Linksys because it works so poorly with the latest firmare (disconnects/slowdowns). Read the forums and you'll see all the problems people are having with D-Link products.
**** UPDATE ****
It's now Octover 28th, 2009. D-Link responded on 10/20/2009 and a Mr. Ngo said that they would provide support to me. I have told them that I can be reached Mon-Wed after 6PM PST (they advertise 24/7 support on the box and in enclosed literature). I've written D-Link 3 times and received a response from Mr. Ngo stating "Sorry for the delay. A specialist will be in contact shortly". D-Link clearly has a problem providing 24/7 support as printed on there products and literature. I will keep this post updated.
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