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Review 5/27/2009
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My mom recently purchased a green Sofia Fiori diamond ring from Venetian Jewelers (Elba Jewelry). Since she got home she had to have it sent to the company for repairs. One diamond was chipped..the claws holding the green diamond were loose. They fixed this problem but when she got it back....she took it to be appraised and found out that the diamond was not the quality that Venetian told her and wrote on their appraisal. She has tried to get them to replace the diamond with the correct diamond.....But the REFUSE. Mom is not happy with this company. She says that their QUALITY and CUSTOMER SERVICE are VERY POOR.
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