Dennis J.'s review of Emergency Service Restoration, Inc.

Emergency Service Restoration, Inc.

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Complaint Posted 5/7/2020
. 1
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Didn't do the work requested
Tenant died mid December 2019 in a unit in Auburn, CA and wasn't discovered for 3 weeks. Body was found next to refrigerator and water heater. Requested through cleaning from floor to ceiling in mid February 2020. Floor was vinyl tile and technicians used a injection rug shampooer on it. It appeared that they didn't clean the bedroom floor as debris was still there after they left. Counter tops were still dirty. Dead blow flies where on window sill, maggots blow flies were found under refrigerator and water heater as well as dried up body fluids. Human tissue was found on door frame and water heater, next to where the body was found. The walls and ceiling as well as cabinets were not touched. Had to hire other people to do the work they were suppose to do and they have been able to clean the unit with normal cleaner and elbow grease. I refused to pay them for the extremely poor job and they threatened to refer my account to collections. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF.
 
 
 
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Additional Business Information
Hours   Phone   (800) 540-5532 Address   4435 West 153rd Street
Lawndale, CA 90266
Website   http://www.esr24.com Email  
Contact   K.D. Hartwell Other  
 
 
 
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