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Failed to provide the product
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Ordered two Reed and Barton Christmas ornaments from this company. They didn't tell me they were back ordered and strung me along for three weeks. Finally, when I contacted them, they said they would ship on January 10th. On January 7th they emailed and said my order was cancelled because the product was retired. Bordering on bait and switch, and unfair trade practices. Buyers beware. I would never order from this company again.
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