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Review 10/3/2011
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BUYER BEWARE.
The check engine light came on 1 days after purchase and Honda Lompoc immediately contacted. The 2005 Toyota Corolla was taken for serice to Lompoc three times, and supposedly fixed. After many calls to the sales person, service manager & owner, the vehicle is still not fixed 6 wks later. Upon several occasions I was informed not to worry about it, it is only a check engine light and perfectly safe to drive. In other words, ignore it. This car was purchased for my teen, and the last thing I want is my child driving an unsafe vehicle. Upon one occasion, I was scheduled, took the car in, and there was not anyone there to work on it.
I am driving from Santa Maria to Lompoc, about 40 miles round trip, and taking time off from work to do this. They then told me they could not fix it and referred me onto Toyota Santa Maria. It has now been into Toyota twice.
The first time Toyota said there was an unfixed recall unrelated to our complaint that they fixed and possible the torque converter. When we got it back the engine light was still on. It was taken back to Toyota a second time; the diagnostic code revealed probably the torque converter, or another issue. They said they would have to get into contact with Honda Lompoc to authorize the repair. That was 2 weeks ago and still within the 30 day warranty period. I have not heard anythig from Honda Lompoc. Toyota says Honda is not responding to the request for repair. They are now ignoring calls.
High pressure sales and abhorrent service. That is Lompoc Honda.
Lompoc Honda is not a BBB member,but I submitted a complaint. That is how I found this website. We will see if they even respond.
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