Tiffany M.'s review of Maxx Toys, LLC

Maxx Toys, LLC

         
Customer Reviews & Ratings
Complaint Posted 6/17/2008
. 1
. 0
Review 6/17/2008
ABSOLUTELY DO NOT BUY FROM THIS COMPANY. I AM SERIOUSLY CONSIDERING GETTING A LAWYER INVOLVED. MY 10 YR OLD SON HAS SPENT ALL OF HIS SAVINGS FROM HIS BIRTHDAYS, ETC TO GET HIS FIRST DIRTBIKE. WHEN IT FINALLY CAME. IT WAS PINK!!!! HE OREDERED BLACK OR BLUE! THE PLASTIC PART BEHIND THE SEAT WAS BROKE CLEAN OFF AND WASN'T EVEN FOUND IN THE BOX. THE FRONT TIRE WAS TOTALLY WARPED AS IF IT HAD ALREADY BEEN USED. THERE WERE NO DECALS/STICKERS THAT CAME WITH IT. (OVER 1000 WERE SUPPOSE TO BE INCLUDED) WHEN YOU TRY TO CONTACT THESE PEOPLE--YOU JUST CAN'T. I HAVE OMPLAINED VIA EMAIL AND A FELLOE NAMED MARK JUST SENDS THE SAME MESSAGE OVER AND OVER AGAIN "PLEASE GET A HOLD OF ME @ A SPECIFIC PHONE # AS WELL AS EXTENSION--AND DOES NOT EVER ANSWER THE PHONE!" I HAVE GIVEN HIM MY # OVER AND OVER AGAIN TO CONTACT ME AND HE WILL NOT. I FEEL AS IF HE IS TRYING TO WAIT OUT THE 30 DAYS HOWEVER I HAVE A TRAIL OF EVIDENCE THAT I HAVE NOTIFIED HIM THE VERY FIRST DAY THIS WAS DELIVERED. WHAT A DISAPPOINTMENT TO MY SON. IF ANYONE OUT THERE WOULD LIKE TO TAKE ACTION, PLEASE INCLUDE ME. I AM NOT THE "SIT DOWN" TYPE OF PERSON -ESPECIALLY WHEN IT COMES TO MY KIDS! AGAIN--THE WORST EVER EXPERIENCE WITH PURCHASING ANYTHING EVER! IF YOU DON'T TAKE MY ADVICE--YOU WILL REGRET IT!
 
 
 
Was this review helpful? (9)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Mon - Sat 9 am - 6 pm PST Mon - Sat 12 pm - 9 pm EST Phone   (800) 915-7320 Address   P.O. Box 697
San Dimas, CA 91773
Website   http://www.maxxtoys.com Email  
Contact   Customer Service Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.