annonymous u.'s review of N A Shade & Associates

N A Shade & Associates

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Customer Reviews & Ratings
Complaint Posted 12/13/2011
. 1
. 0
The absolute WORST HOA payment company to deal with
First, I only choose 1 star because there is no option for ZERO stars, they are from any 'star' rating. I am completely shocked this company is in business as their customer service is awful. EVERYONE in the office including Mark the owner or whatever he is is extremely RUDE and do not even try to help or explain anything. One person says one thing, the next person says the complete opposite. Their lack of communication has caused me more grief and money than one should have to go thru just to pay an HOA payment and why would I even have to call or communicate with them if they would stop making errors in their accounting CONSTANTLY! It is such a burden in my life that this ended up being the company I had to make HOA payments to. There is nothing to like about them, on top of the list of negative things, you can add that they have no up to date technology or online payments, which would save having to write a check to them every month and them telling me they received it 'late'. It is really a joke at this point. They really are terrible not only as a company but as people in general. I would sell my property if I could JUST to rid myself of NA Shade. It is really that bad.
 
 
 
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Additional Business Information
Hours   Phone   (408) 225-3001 Address   P.O. Box 23117
San Jose, CA 95153
Website   Email  
Contact   Mark Shade Other  
 
 
 
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