Nikita M.'s review of iBuyPower.com

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Complaint Posted 7/23/2012
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Ibuypower SUCKS!!!! I hate them!!! ZERO stars!!!!
DO NOT EVER BUY anything form IbuyPower...it’s a very shady Company!! The chances that you will have nothing but problems with the pc's you buy form them is very high! I bought a Gamer Pc from them July 1 2011 (paid 1680.-) and had nothing but problems with my PC, ...at first it would only freeze or crash on me every 2 weeks, so I called them and they said its most likely just a faulty video card so they sent me another (you have to pay for the new video card and when they get the old card back from you on time they don't charge your credit card and they paid for the shipping, fair enough) this went on 3 times!...so after the 3rd video about 4 months in my Pc was still doing the same thing but now it would crash almost every 2-3 days...so know they said ok it’s not the video card, please sent in the whole pc back to us...but now because I called in after 30 days of the last video card I must pay over 250.- for shipping!!! So even though all this was their fault for not diagnosing my pc correctly from the start, I now have to pay for shipping for a problem that I had with this PC from the beginning! So now I would have to pay another 250. - for shipping to get this fixed, I am not willing to do that since other people who have done this ended up still not getting the Pc fixed right. I will never ever do business with IBUYPOWER ever again! I believe this company is very shady about their warranty policy, you cannot trust them, also every time they sent me a "new" video card it looked used! I am still so pissed of that I wasted so much of my hard earned money!!!
 
 
 
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 6:00PM Phone   (888) 462-3899 Address   11581 Federal Drive
El Monte, CA 91731
Website   http://www.ibuypower.com Email   igo@ibuypower.com
Contact   Richard Lee Other  
 
 
 
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