Complaint
Posted 5/20/2020
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1 Review
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0 Question
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Trustlinker since 05/20/20
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SENECA, SC
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WHAT A JOKE!
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What a joke, I own three different dealerships, and what they do is deceptive! Not to mention I tried to use it myself and got two delinquent notices. Read More »
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Complaint
Posted 9/28/2019
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 09/28/19
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Montlouis-sur-loire, FL
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horrible customer service
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talked to the company and agreed a payment wouldn't be taken out for the week, they took it anyway ... caused numerous overdraft charges .... contacted them immediately and they said it would take over a week to refund the money because they had t... Read More »
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Review
Posted 7/9/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/09/18
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LATONIA, KY
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Super Easy
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Love that Smart Payment Plan can pay all your bills.
Cars/ house/ / healthcare/ boats and student loan debt and many more. Super easy to set up. Read More »
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Review
Posted 7/3/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/03/18
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POTWIN, KS
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Smart Payment Plan
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Wow, great service. Wish I new about this sooner. Put my car on Smart first, then added the rest of my bills. It's so easy and convenient. Read More »
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Review
Posted 7/3/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/03/18
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KELLER, TX
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The Best
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When I was given payment options, the dealership gave me payments based on my paycheck pay dates. This was way better than traditional monthly payments. Read More »
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Review
Posted 7/3/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/03/18
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NEW ALBANY, OH
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Jackson
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When I purchased my new Nissan, I was offered SMART payments for my loan. Since my loan was over $600 per month, my weekly debit was only $150. The business manager made me aware of the Lifetime fee of $399 which is well worth the convenience. Sin... Read More »
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Complaint
Posted 5/20/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/20/18
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CANON CITY, CO
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Complaint
Posted 5/15/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 05/15/18
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POTWIN, KS
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Review
Posted 7/17/2015
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1 Review
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0 Question
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Trustlinker since 07/17/15
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ITASCA, IL
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Best thing I ever did
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I have been with Smart Payment Plan for years now. But I told my sister who just bought her car in April all about it. She is so happy. She said it is the best thing she has ever done. Easy and so awesome. I will never be late on my payments. Two... Read More »
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Review
Posted 7/17/2015
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1 Review
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0 Question
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0 Answer
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Trustlinker since 07/17/15
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CONWAY, SC
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saves me time and money
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Smart payment plan pays my bills on time and drafts my payments every 2 weeks like I get paid making my life easier and getting me out of debt faster. Great customer service. Easy to do business with. Read More »
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Review
Posted 7/17/2015
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 07/17/15
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GILBERT, AZ
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Set it and forget it
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Smart Payment plan has made a huge impact in my personal and business life! Smart has made my life simple and have zero stress about traveling or getting to busy with family ,work etc... I never worry about any of my bills being due or being late!... Read More »
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Review
Posted 7/16/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/16/15
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AUSTIN, TX
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Great Service, Thanks!
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I was so happy to see my car note paid off before the scheduled date. Made me feel like I finally had a grip on my finances for the first time in a while. The peace of mind knowing that my bills were paid on time, without me having to constantly c... Read More »
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Review
Posted 7/16/2015
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2 Reviews
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/16/15
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MARIETTA, GA
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Thank you so much
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If you want the most convenient way in the world to make your car payment Smart Payment Plan is the way to go. I am so glad the dealership offered this to me it made buying my car so much easier. I just set the payment dates and I never have to wo... Read More »
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Review
Posted 7/15/2015
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1 Review
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0 Question
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0 Answer
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Trustlinker since 07/15/15
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SIOUX FALLS, SD
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Smart is a "stress reducer"
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By signing up with Smart Payment Plan, I no longer have to worry if any loans, bills or insurance payments were forgotten! Traveling a lot for work I used to have a bookkeeping service take care of payments and bills for me, Smart is an easier and... Read More »
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Complaint
Posted 7/9/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/09/15
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MIAMI, FL
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The worst experience ever !
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If somebody wants his bills paid late, this is the right company and if you want to call somebody (due to the high volume of calls = complaints) you need to have all the patience in the world. They barely explain what is the benefit of their so ca... Read More »
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Complaint
Posted 6/5/2015
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 06/05/15
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CLINT, TX
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CONCERNED CLIENT
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I called customer support to get help to add my second car. Your customer service rep. informed me that he could not help me because I live in Texas. When I asked why, your rep.said that Smart payment plan is no longer licensed in Texas. How are y... Read More »
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not what it is sold to be
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I was signed up by Phil Long Ford, who led me to believe I was entering a payment system directly with the lender, for biweekly payments. I was not informed of the 399.99 sign up fee or of the 1.95 debit fee for each withdrawal. What Smart Payment... Read More »
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Business's response - on 5/29/2015
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We apologize for any misunderstanding you had of the contract. The contract provided at the time of enrollment outlines the lifetime (deferred) enrollment and debit fees associated with the program in which you enrolled. Also stated in our contrac... Read More »
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Review
Posted 12/9/2014
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1 Review
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0 Question
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0 Answer
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Trustlinker since 12/09/14
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AUSTIN, TX
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Made my life easier...
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I am always so busy that paying my bills is the last thing I want to think about. My dealer offered me Smart Payment Plan when I bought my car. They help me make my payments on time and I'm paying my loan off sooner pay my loan off faster. Thank y... Read More »
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Review
Posted 12/9/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/09/14
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OVERLAND PARK, KS
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Best thing I ever did
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I am a single mom that was struggling to make it paycheck to paycheck. I honestly thought that I was pretty good at managing my bills, just never had enough money. My finance manager where I bought my new Kia recommended the Smart Payment Plan. So... Read More »
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Review
Posted 12/5/2014
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1 Review
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0 Question
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0 Answer
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Trustlinker since 12/05/14
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AUSTIN, TX
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Great service - I love it.
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I use them for my house, car and school loan payments. It's so much easier to have smaller payments that match my paydays. Over 4 years and never a problem. I love it. Read More »
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